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Popular help topics:
  1. Loom
  2. Troubleshooting
  3. Common Issues

Common Issues

  • How to quickly fix common recording errors
  • Resolving errors with Meeting Recording
  • Troubleshooting Loom Screenshot Shotcuts
  • Unable to Start a recording (Windows Desktop App) or Slow start (Mac OS Desktop app)
  • Can't record cam bubble across tabs, edit recording settings, or capture internal audio? Loom SDK limitations.
  • How to collect recorder logs for troubleshooting
  • How to generate HAR files
  • How to uninstall the Loom Desktop App
  • Mac app installation: reset accessibility permission
  • Why can't I record on some pages? (Chrome Extension)
  • How to prevent Desktop app Update notifications
  • Unable to launch the Desktop app (Mac devices only)
  • What is the Fallback recorder? (Windows App Only)
  • Domains, Protocols and Ports required for Loom to work on your servers
  • I cannot record, I am getting a "OS Permission" Error
  • Troubleshoot: Google Authorization error when importing Google Workspace contacts
  • Trim and stitch features are unavailable for my video.
  • How to fix how your video previews in your social media post
  • Enable video links to copy into your clipboard
Need more help?
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