Trim and stitch features are unavailable for my video.

Here's how to re-enable trim or stitch features for your video. 🔧

Issue

Split/trim and Stitch features are greyed out and unavailable for your video and you are not on a Starter free plan. 

Screen_Shot_2023-04-11_at_9.45.32_AM.png

Solution

This is happening because some older Loom recordings do not support the Split/Trim and Stitch features. Please ensure you are using the latest Loom recorder version to prevent this from happening again. In the meantime, you can fix this by following the steps below. 👇

    1. Download the video you are looking to trim or stitch.
      B1B2CD2A-321E-4D12-8F52-A09530F14804.png

    2. Re-Upload the video to your Video Libary. 
      CleanShot_2023-04-11_at_09.49.52.jpeg

    3. You should then be able to Split/trim or stitch your video. 🎉

 Questions, comments, concerns? Contact us here.   

Happy recording! 🎥 😄

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