Troubleshooting

Common Issues (App & Extension) 🤖

• Quick fixes for common recording errors
• Why can't I record on some pages?

Video Processing Issues 🙇‍♀️

• What to do if your video is stuck processing
• How long does a video take to process?
• Video is not available for download

Sound & Camera Issues 🎙️📷

• Mac app installation: reset accessibility permission
• If your audio is not recording on Windows10, try disabling Audio Enhancements
• Camera & Microphone Test
• Avoid audio/video lag on your Loom recordings
• How to re-enable your microphone on Windows 10