Troubleshooting
Common Issues
- How to quickly fix common recording errors
- How to troubleshoot issues when signing into the Loom app or extension
- How to fix how your video previews in your social media post
- How to troubleshoot microphone issues in your Chrome extension recording
- Domains, Protocols and Ports required for the Loom desktop app to communicate with Loom backend services
- How to uninstall the Loom Desktop App
Microphone, Camera & Audio Issues
Video Processing Issues
- How to troubleshoot a video stuck in processing
- How long does a video take to process?
- Your video is not available for download yet
- How to find the video parts stored on your computer when an upload fails (Mac app)
- How to find the video parts stored on your computer when an upload fails (Windows app)