Troubleshooting
Common Issues
- How to quickly fix common recording errors
- How to troubleshoot mobile broadcast issues
- What is the Fallback recorder? (Windows App Only)
- What to do if you're not receiving your verification or password reset emails from Loom
- How to troubleshoot issues when signing into the Loom app or extension
- How to fix how your video previews in your social media post
Microphone, Camera & Audio Issues
Video Processing Issues
- How to troubleshoot a video stuck in processing
- How long does a video take to process?
- Your video is not available for download yet
- How to find the video parts stored on your computer when an upload fails (Mac app)
- How to find the video parts stored on your computer when an upload fails (Windows app)