Issue
Platform: Windows Desktop App
When you try to use the drawing tool while recording a YouTube video or some other video stream the video in the background stops playing.
Why this happens:
Chromium-based browsers for Window devices have a feature called Native Window Occlusion that stops rendering objects on a web page if it detects that something is covering a page. When you use the drawing tool, Loom renders a full-screen transparent window on top of everything so that you can draw on it. As a result of this, videos stop playing in the background when the drawing tool is initiated.
Here's how to fix this:
- Visit chrome://flags/#calculate-native-win-occlusion .
- Navigate to Calculate window occlusion for Windows and disable it.
- Then click Relaunch.
- Thats it! 🎉 You should be good to record a video and use the drawing tool going forward.
👉 More information on how to resolve this issue can be found here.