Camera Issues on Mac - How to enable your privacy settings for Loom

If you're using a Mac device and are unable to record with your in-built camera, we suggest making sure Loom is enabled in your Security & Privacy settings. ✔️

Question 

The Loom app is not recognizing my in-built camera on my Mac device. 

Solution

How to enabled Loom from within your Security & Privacy settings:

  1. Open your System Preferences.

  2. Open your Security & Privacy settings. 

  3. Navigate to the Privacy tab, and make sure Loom is checked under Camera, Accessibility & Screen recording module. 

    Screen_Shot_2021-03-23_at_18_20_17.png 

 

👉  Keep in mind if it's greyed out, you'll need to click the lock icon 🔒 to make changes.

 

 


Questions, comments, concerns? Contact us here.  

Happy recording! 🎥 😄

 

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