Note If you are an IT administrator we recommend using Option 2 to make a mass deploy. 

Option 1: Manually create Exclusions 

1. On your Windows device navigate to: Start → Settings →Update & Security → Windows Security → Virus & threat protection.

2. Under Virus & threat protection settings, select Manage settings.
   

3. Then under Exclusions, select Add or remove exclusions.

4. Select Add an exclusion, and then Process. Exclude the following process: loom-recorder-production.exe
   

   

5. Then repeat again: Select Add an exclusion, and then Process. Exclude the following process:
   Loom.exe

6. Then you will need to make a Folder exclusion. Exclude the following folder: %USERPROFILE%\Videos\Loom\Temporary Note: you will need to replace %USERPROFILE% with your actual user profile.

7. Thats it! Restart your app and try to record again. 📹

Option 2: Run a batch script to create the exclusions

1. Ensure you have administrator privileges before running the script.

2. Download the script here and locate it in the default downloads folder. If you cannot find it in your download folder, then click View > Show > File name extensions.
   
   

3. Once you have located the script you will need to rename the file from .txt to .bat (as seen below) by right-clicking and selecting "Rename". 

4. Right-click on the renamed file and select Run as administrator to run the script. 

5. Once you have run the script, you can Verify the exclusions by opening Windows Security, navigating to Virus and Threat Protection, and you should see a new exclusions list listed.

If you need a more in-depth walkthrough of option 2, please watch this Loom.