How to uninstall the Loom Desktop App

To uninstall the Loom Desktop App you can follow these steps: 

Windows Mac
  1. Open your Start menu.
  2. Click Control panel and select Programs and Features.
  3. Navigate to where you see Loom.
  4. Click Loom then select the Uninstall button that appears.

If you're still having trouble removing your Loom App

This can indicate there is a previous version of Loom stuck in the device registry, here's how to manually uninstall the Loom to fix this. 👇

How to manually uninstall the Loom Window App:

  1. Open your Control Panel, select Programs and Features.
  2. In this list, find any instances of Loom, and select Uninstall. 
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  3. Then in your navigator field paste the below locations and check if any Loom folders exist, if so delete these folders. Try all three paths: 

    Installation path:
    %username%\AppData\Local\Programs\Loom\
    Logs and settings:
    %username%\AppData\Roaming\Loom
    Loom updater:
    %username%\appdata\local\loom-updater\
  4. Then open your start navigation, search Registry Editor and open this editor. 
    Paste the below delete key into your Registry Editor pathfinder: 

    •   Delete key: HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Uninstall\{3643b966-bc28-5bc8-95ff-3d47d66438db}

  5. Restart your device.
  6. And now all instances of Loom should be removed from your device. 

How to manually uninstall the Loom Mac App:

If you'd prefer video instructions here.

  1. Open your Terminal app. You can find this by searching Terminal in your spotlight search bar. 

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  2. Paste in the below commands (it will ask for your password, please enter this to complete the uninstall).
    sudo rm -rif /Applications/Loom.app
    sudo rm -rif /Users/username/Library/Application Support/Loom
    sudo rm -rif /Users/username/Library/Logs/Loom
  3. And now all instances of Loom should be removed from your device. 

Questions, comments, concerns? Contact us here 👈   

Happy Recording! 🎥 😄

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