How to fix how your video previews in your social media post

Is your video title not showing up correctly on your Facebook post? You can fix it. 💪

If you share a Loom video to Facebook, Twitter or LinkedIn, and then change the video's title or thumbnail, this may not be reflected on the social post immediately. This is due to how these platforms cache your video's metadata. To fix this, you can use the tools provided by each social network. In this article, we'll show you how. 

How to fix wrong video metadata

  • Facebook

    If you want to make sure the right title and thumbnail show when you share your Loom video on Facebook, enter the video URL into this Facebook debug tool. This will immediately update the cached title and description.

  • Twitter

    If you want to make sure the right title and thumbnail show when others share your Loom video on Twitter, enter the video URL in the Twitter Card Validator. This will immediately update the cached title and description. 
  • LinkedIn

    If you want to make sure the right title and thumbnail show when others share your Loom video on LinkedIn, enter the video URL into Linkin Post Inspector. This will immediately update the cached title and description.  

     

🔎 If you're using a platform not listed here, we have a workaround for you: 

If the site you're using, such as Google Classroom, doesn't have the developer tools available to rectify this caching issue, here's what you can do: 

  1. Open your video and click the duplicate icon. You'll see the it below your video.
    Screen_Shot_2020-09-30_at_2.03.48_PM.png
  2. Your duplicate video will then appear at the top of your Library. Rename your duplicated video correctly. 
  3. Repost this new link to your preferred platform and the title and preview will now display correctly. 

H ow can I avoid this for future recordings?

👉   Make sure your video has fully processed before sharing. 

👉   Set your video's privacy settings to public.

👉   Make sure you're happy with your title and thumbnail before posting to your socials. 

 

Questions, comments, concerns? Contact us here.   

Happy recording! 🎥 😄

 

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