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Popular help topics:
  1. Loom
  2. Troubleshooting
  3. Video Processing Issues

Video Processing Issues

  • How to troubleshoot a video stuck in processing
  • Unable to record 'Full Screen' on the Desktop App? Turn off countdown (Mac App Only)
  • Troubleshooting playback issues (deteriorated quality or buffering)
  • Why can't I use the drawing tool while recording on a video
  • Video with audio but no visuals? Enable fallback recorder (Windows Desktop App users)
  • Your video is not available for download yet
  • How to find the video parts stored on your computer when an upload fails (Mac app)
  • How to find the video parts stored on your computer when an upload fails (Windows app)
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