Workspace Member Roles

Understand the difference between Viewers, Creators, and Admins in your Workspace. 🤝

Loom now comes with different roles. Some members have full access to record and edit videos, while others can only view videos. Admins have the option to change who can access what. Starter and Professional plans can only have one Creator and Admin (the same user). Viewers are always unlimited on all plans.

Viewers in a Workspace (free users)
  • A Workspace can have unlimited Viewer accounts for free.
  • Can view, react to, and comment on videos sent and shared in the Team Library.
  • Can invite other Viewers to the Workspace.
  • Cannot record, upload, or edit a video, although you'll see the option to "invite to edit" when moving a video to your shared Team Library.
  • The team Admin has the option to upgrade a Viewer account to Creator status in Manage Workspace (accessed by going to Manage → Members).
  • If a Viewer wants to upgrade to a Creator role, they will need to contact an Admin. Admins are listed on the member page in Manage Workspace.
  • Viewers are free and unlimited on all plans.
Creators in a Workspace (paid users)
  • Creator accounts are $15/mo for Business accounts or $45/mo for Enterprise accounts.
  • Have full access on Loom to record, share, organize, upload, and edit videos to share.
  • Can invite other Viewers to the Workspace.
  • Admins control Creator access and can downgrade accounts to Viewer status in Manage Workspace.
  • If a Creator wants to upgrade to an Admin role, they will need to contact an Admin. Admins are listed on the member page in Manage Workspace.
  • Starter and Professional are limited to one Creator.
Admins in a Workspace (paid users)
  • Admin accounts are $15/mo for Business accounts or $45/mo for Enterprise accounts.
  • Have all the privileges of a Creator and can manage Workspace settings
  • Can edit the roles of members and manage Workspace and Subscription settings
  • Only Admins can invite Creators or other Admins to a Workspace, while any Viewer or Creator can invite another Viewer.
  • On the Enterprise plan with SSO, users will be added to the Loom Workspace via Just-In-Time provisioning with an IdP. Admins can determine what default role (Creator or Viewer) they want to assign to users on the Security page.
  • Admins can also assign roles directly when they invite a new member into their Workspace.
  • Business and Enterprise plans can have unlimited Admins. Starter and Professional plans are limited to one Admin. The Admin and Creator are the same person on Starter and Professional.

Questions, comments, concerns? Contact us here 👈   

Happy Recording! 🎥 😄

0 out of 0 found this helpful

Comments

0 comments

Article is closed for comments.