[NEW] How to configure SSO and Directory Sync

Simplify the sign-on & provisioning process for your Enterprise team. βš™οΈ

πŸ›‘  If you have already configured SSO using our previous set up and want to configure Directory sync, please reach out to your Customer Success or Account Manager. We are currently working on a self-serve method to migrate existing customers to the new set up. 

Loom provides single sign-on (SSO) for Enterprise users to simplify the user sign-in and provisioning process and allow access to Loom using a wide range of authentication sources. Your Workspace must be subscribed to the Enterprise plan if you wish to set up SSO & provisioning.

Domain verification

Before you can configure SSO or Directory sync, an Admin will need to add domains you want to authorize.

  1. Go to your Workspace settings by clicking on Settings in the left navigation bar of your Library.
  2. Open the Security tab and you will see the Authorize Domains section to add the domains you want to authorize.
  3. You can use one of two verification methods: either via email to specific inboxes in the domain or via adding a DNS TXT record to your domain. If you choose email, you need to choose destinations to send a verification email (e.g. admin@domain.com). After adding the domains, you'll see that they're listed as pending validation.

    πŸ‘‰Note:
    Check to make sure that there are no users with outside domains already invited to your Workspace. If there are any existing members of your Workspace with domains other than domain.com, they'll be blocked from logging into Loom.
  4. Check the email you listed as the destination for your verification email in the prior step. You should receive a message from Loom verifying the domain. After verifying the domain, you'll see that your domain is now verified in your Loom security settings and listed as an authorized domain.

Configuring SSO & Directory sync

πŸ‘‰Note: Loom does not currently support IdP-Initiated SSO. Please Browse to https://www.loom.com/login to login.

An Admin can configure SSO following the steps below: 

  1. Go to your Workspace settings by clicking on Settings in the left navigation bar of your Library.
  2. Open the Security tab and you will see the SSO & Directory Sync section. At least one domain must be authorized before you can proceed. 
  3. Click on the Configure SSO button and you will be guided through a step-by-step process to set up SSO. 

    πŸ‘‰Note: Check to make sure that there are no users with outside domains already invited to your Workspace. If there are any existing members of your Workspace with domains other than domain.com, they'll be blocked from logging into Loom.
  4. Click on Configure Directory Sync and you will be guided through a step-by-step process to set up Directory sync. 

 

Questions, comments, concerns? Contact us here.   

Happy recording! πŸŽ₯ πŸ˜„

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