How to take a screenshot

Capture and share screenshots straight to your Workspace. 📸

With screenshots on Loom, you can easily capture and share images with the rest of your team and beyond. Just as we create instant URLs for each video you record on Loom, we create shareable URLs for each screenshot you take on Loom as well. Each screenshot you take in Loom lives in the Screenshot tab of your Loom Library for easy access.

Capturing a screenshot

👉To take a screenshot you must have the Loom Desktop app installed. You have two ways to capture a screenshot:

Option 1: Use your pre-recording menu

When you open the Loom Desktop app, click on your capture mode options and then Screenshot. You will then be able to drag and select the part of your screen you want to capture. 

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Option 2: Use your keyboard shortcuts

Use the cmd + shift + 1 (Mac) or ctrl + shift + 1 (Windows) keyboard shortcut for custom-size screenshots. You can change the shortcut in your Desktop app settings if you want.
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Sharing a screenshot

After you capture your screenshot, Loom will automatically open the screenshot in a new tab with a shareable link. You can toggle this on and off in your Desktop app Video & audio settings as well.

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The link will also be automatically copied to your clipboard. You can then send the link to your team to view, just as you would a normal video on Loom.

Downloading your screenshot

To download your screenshot, click the download button below your image.

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This will open in a new browser tab as this is the default experience for all image files opened within the browser. To download this to your device locally:

  1. Press Ctrl + S to save the file once it opens in a new Chrome tab.
  2. Hold the ALT/Options button on the keyboard while clicking the download button and that should download the file to your computer instead of opening it.

You can also download your screenshot as a file and save it to your desktop, delete your screenshot from your library, and change the title of your screenshot.

What happens if my Screenshot fails to upload?

If your Screenshot has been stuck uploading as seen in the image below, we unfortunately will not be able to recover the Screenshot. To avoid mishaps like this, we suggest the following: 

  • Make sure you're on the most up-to-date version of our Loom app/or Chrome extension.
  • Make sure you're connected to a strong and stable connection (at least 5mbps upload speed), check here: www.speedtest.net.

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Questions, comments, concerns? Contact us here.

Happy recording! 🎥 😄

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