How to manage your notifications

Managing your Email, Desktop, and Mobile notifications is easy. 🔔

Loom notifications are delivered in real-time so you always know when someone interacts with your video. Below you find information on the following: 

• Notifications Types
• How to manage notifications
• Push notification via Email 
• Push notifications on mobile devices
• Push notification in Slack
• Push notifications on Desktop 
• FAQ

Notification Types

All Loom notifications will go into the Loom Notification tab along side a Email notification. In addition to this, you can choose to receive notifications via push notifications on your desktop and/or mobile device. You also have the option to enable notification in Slack. 

Notifications can be sent when someone first views your video, comments, and much more. 👉 See the full list of Notification types in your Personal Settings.

How can I manage my notifications?

You can turn on or off your notifications from your Personal Settings at any time.

Under your Notifications settings, you can choose if you want Desktop or mobile push notifications. You can adjust your notifications according to your preferences.

Push notifications via email 

You will automatically receive email notifications for the all the Push notifications listed in your Personal settings.  See below for how to turn on or off notifications.

How to make changes to your email subscription preferences
Open a recent Loom email and click update your preferences in the footer. 

From the email footer, you will be sent to the Atlassian Email and Privacy Preference center, where you can opt into or out of the following categories:

• Loom Product Engagements: Push notifications related to your activity in Loom including when your video has been watched, workspace changes and information about time saved with Loom. 
• Loom Replay Newsletter: Loom's monthly newsletter. Subscribe to receive product launch updates, learning opportunities for distributed workers, and the latest trends in async communication.
• Loom Product Recommendations: Discover how Atlassian products work better together. Sign up for useful product suggestions that boost productivity and collaboration.
• Loom Product Upgrades: Announcements and invitations to learn more about Loom and opportunities to expand capabilities.

Transactional emails
If you unsubscribe from emails, Loom will continue to send you important messages regarding your account. For example, password reset emails or information about your billing and plan type.

Push notifications on mobile devices 

On the Loom mobile app, you can manage your notifications in Settings. Click on Notifications to toggle them on and off.

Note: If you are not receiving push notifications, check that your mobile device system settings allow Notifications for the Loom app. 

                  

Push notifications in Slack

To enable Loom notifications in Slack, you will first need to install the Loom app in Slack (steps to do this are here). 

Once you have Loom installed in Slack navigate to the Loom app page within Slack. From here you can edit all your notifications settings under the "Home" tab. You can view notifications under the "Messages" tab. 

Push notifications on Desktop 

To enable Desktop notifications you need to alter your browser to allow push notifications. See below how to adjust permission for Chrome and Safari. 

Note: If you are still not receiving Desktop notifications, check that your device allows Push Notification from your desired browser.  If you are on a Mac device you can check this in the Notifications tab in your System settings. 
 

FAQ

Questions, comments, concerns? Contact us here.

Happy recording! 🎥 😄