How to manage your notifications

Managing your Email, Desktop, and Mobile notifications is easy. 🔔

Loom notifications are delivered in real-time so you always know when someone interacts with your video. Below you find information on the following: 

• Notifications Types
• How to manage notifications
• Push notification via Email 
• Push notifications on mobile devices
• Push notification in Slack
• Push notifications on Desktop 
• FAQ

Notification Types

All Loom notifications will go into the Loom Notification tab along side a Email notification. In addition to this, you can choose to receive notifications via push notifications on your desktop and/or mobile device. You also have the option to enable notification in Slack. 

Notifications can be sent when someone first views your video, comments, and much more. 👉 See the full list of Notification types in your Personal Settings.

How can I manage my notifications?

You can turn on or off your notifications from your Personal Settings at any time.

Under your Notifications settings, you can choose if you want Desktop or mobile push notifications. You can adjust your notifications according to your preferences.

Push notifications via email 

You will automatically receive email notifications for the all the Push notifications listed in your Personal settings. At this time, the email subscription options are to either unsubscribe from all Loom emails or receive all email communications from Loom (including product notifications and targeted marketing communications about Loom events like webinars). See below for how to turn on or off notifications:

• Turn off Email Notifications: You will need to unsubscribe to any perviously sent Loom email. When you unsubscribe you will still receive emails for upgrade request, failed payments and any other email that require account actions. However, unsubscribing will remove you from all marketing and push notification emails listed in your Personal settings. 
• Turn on Email Notifications: You will need to open a recent Loom email and click Manage Preferences in the footer (as seen below) or reach out to support. 
  

Push notifications on mobile devices 

On the Loom mobile app, you can manage your notifications in Settings. Click on Notifications to toggle them on and off.

Note: If you are not receiving push notifications, check that your mobile device system settings allow Notifications for the Loom app. 

                  

Push notifications in Slack

To enable Loom notifications in Slack, you will first need to install the Loom app in Slack (steps to do this are here). 

Once you have Loom installed in Slack navigate to the Loom app page within Slack. From here you can edit all your notifications settings under the "Home" tab. You can view notifications under the "Messages" tab. 

Push notifications on Desktop 

To enable Desktop notifications you need to alter your browser to allow push notifications. See below how to adjust permission for Chrome and Safari. 

Note: If you are still not receiving Desktop notifications, check that your device allows Push Notification from your desired browser.  If you are on a Mac device you can check this in the Notifications tab in your System settings. 
 

FAQ

Questions, comments, concerns? Contact us here.

Happy recording! 🎥 😄