How to capture internal audio / system audio

Capture internal audio from applications on your computer or your browser.¬† ūüĒČ

Loom has internal recording capabilities for your browser tab, as well for applications on your device via the Desktop App. If you'd like to capture your system audio while recording with Loom, there are two ways to do this: 

Using the Loom Chrome Extension 

The Loom Chrome extension can only record internal audio from one tab. To capture internal audio, you will need to record with the Current Tab setting enabled. 

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Using the Loom Desktop App

This will record the system audio of any application on your device. 

This is great to capture the audio coming from other apps on your computer and include it in the recording. This is useful for:

  • Video conference calls (Incl. Zoom, Google Hangouts, Skype)¬†
  • Sales calls
  • Interviews
  • Webinars

To use this feature, enable Use system audio from your Desktop App preferences, in the Video & audio tab as shown below:

.               
 
Recording on a Video Call Platform

Zoom Call  Microsoft Team Call Google Meet
If you'd like to capture the internal audio of your Zoom meeting and have permission from your call's participants to record, make sure you're using the Loom desktop app, and your mic settings are set up as below:

  • In your Loom App configuration: make sure to enable¬†Use system audio in your preferences¬†before recording and set up your Loom audio settings to your desired microphone as usual.
  • Zoom call configuration:¬†make sure your¬†Microphone¬†and¬†Speaker¬†are set to¬†Same as System¬†(as seen below).
    D5CDDEFF-CE48-4D5E-968B-3CF43EDA83EF.png

 

FAQ  

Why do I have an echo in my recording?

This happens if you have internal audio and speaker audio being picked up simultaneously. To solve this we suggest using headphones (with a microphone). 

Can I capture internal audio with Loom's iOS app? 

The iOS app can capture internal audio from all apps except those that are connected to phone calls or video calls. This includes apps like Zoom, Google Meet, and Facetime.

Can I capture internal audio with Loom's Android app?
Only Android 10 and above will be able to capture internal audio. Similar to the Loom iOS app, the Android app can only record internal audio from apps not connected to a phone or video call.

 

Questions, comments, concerns? Contact us here.

Happy recording! ūüé•ūüėĄ

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