How to capture internal audio / system audio

Capture internal audio from applications on your computer or your browser.  🔉

Loom has internal recording capabilities for your browser tab, as well for applications on your device via the desktop app. If you'd like to capture your system audio while recording with Loom, there are two ways to do this: 

Using the Loom Chrome extension 

This will record internal audio from your Chrome browser tab only.

With the Loom Chrome extension, you can record the internal audio of a particular browser tab by recording with the following settings enabled: 

  • Capture mode: Current Tab
  • Enable: Include Tab Audio

Note: This is a feature only available for this type of recording. To not capture audio from your Microphone, you can toggle this off.

Screen_Shot_2020-10-07_at_1.13.21_PM.png

Using the Loom desktop app

This will record the system audio of any application on your device. 

This is great to capture the audio coming from other apps on your computer and include it in the recording. This is useful for:

  • Video conference calls (Incl. Zoom, Google Hangouts, Skype) 
  • Sales calls
  • Interviews
  • Webinars
To use this feature, enable Use system audio from your desktop app preferences as shown below.
Screen_Shot_2020-10-07_at_1.17.36_PM.pngScreen_Shot_2020-10-07_at_1.18.29_PM.png
Recording on a Video Call Platform
Zoom Call  Microsoft Team Call
If you'd like to capture the internal audio of your Zoom meeting and have permission from your call's participants to record, make sure you're using the Loom desktop app, and your mic settings are set up as below:

  • In your Loom App Preferences, enabled Use system audio.
  • In your Zoom call mic settings, make sure your Microphone selected is Same as System, as below.
    Screen_Shot_2020-11-12_at_1.24.31_pm.png

 

FAQ  

Why do I have an echo in my recording?

This happens if you have internal audio and speaker audio being picked up simultaneously. To solve this we suggest using headphones (with a microphone). 

Can I capture internal audio with Loom's iOS app? 

The iOS app can capture internal audio from all apps except those that are connected to phone calls or video calls. This includes apps like Zoom, Google Meet, and Facetime.

Can I capture internal audio with Loom's Android app?
Only Android 10 and above will be able to capture internal audio. Similar to the Loom iOS app, the Android app can only record internal audio from apps not connected to a phone or video call.

 

Questions, comments, concerns? Contact us here.

Happy recording! 🎥😄

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