Why can't I record on some pages?

Why you can't start a recording on application-based pages in the browser (and a simple workaround!) 🙏

Have you tried to record a Loom video from a new tab without a URL or the Chrome Settings page, only to find yourself being denied by this little message Can't Record Here?


This is because these aren’t really web pages, they’re a part of the Chrome application.

The way we’re able to show you the Loom menu and get that beautiful face of yours on camera is by adding our own code to the HTML web page that you have open.

Since those pages don’t have any code to display, as they're not part of the web and just application pages, we can’t inject our own code on these pages in order to start a recording.

The workaround

  1. A quick trick is to start your video capture from another URL-based page (such as loom.com / or facebook.com)
  2. Then move over to any page you'd like! 
  3. You can even trim the start of your recording if you'd like.

Alternatively, try to record with the Loom desktop app. As this works outside the Chrome browser you won't run into the same issue here. 

 Questions, comments, concerns? Contact us here.   

Happy recording! 🎥 😄

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