Video views & analytics

Find out who has viewed your recording: 👀

We count a video view when someone watches the video:

  • For at least 5 seconds
  • For 75% of the total duration
  • If they scrub all the way to the end and the video finishes

We also push the view counts immediately. However, we don't count them if you are the original Recorder and watch your own video.

In order to identify who watched your video, it is necessary for the viewer to also have a Loom account and be logged in when they watch the video. We are only able to report on the identity of the viewer when these conditions are met. If we're not able to identify the video viewer, they will show up as "Anonymous". 

Here's how the information looks on your end: 

Screenshot_2019-08-18_at_16.25.20.png

We're currently working on improving Video Insights to provide additional information about your videos including who watched them, how long they watched for, and how else they engaged.

You can vote on this feature and tell us how you'd like us to build it so we can provide the maximum value. Please vote on this and other feature requests on our Public Roadmap

Here's a sneak peak for you: 

Screenshot_2019-08-18_at_16.27.29.png

If you're having issues, please feel free to reach out to support@loom.com and we'd be glad to help you there!

Happy Recording! 🎥 😄

 
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