We're sorry to hear you're having trouble accessing Loom. Due to applicable trade sanctions and embargo requirements, Loom (like other similar organizations) cannot support access to some of our services in certain countries or regions, such as Iran, Cuba, Crimea, North Korea, and Syria.
To regain access, you'll need to access your Loom account outside of these countries. If you're having trouble accessing your account but you're not in one of these restricted locations, you can reach out to support for help.
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