How to update the details on your invoices

This article walks through how to update your billing details (including how to add vat, change billing email, or address) on your future invoices.

Question 

How do I add VAT, update my billing address/card info or billing email on my Loom account? 

Solution

Please follow the steps below: 

  1. Visit your Plan & Billing page.
  2. To the right of Payment Methods, click Edit. 
    Screen_Shot_2021-04-20_at_09_27_57.png

  3. You'll then see the option to update your address and add your VAT​​.
    Screen_Shot_2021-04-20_at_09_28_27.png
  4. Once updated, all your future invoices will display your VAT & company address correctly.

    ⚠️ Please keep in mind, this will only update on future invoices. Unfortunately, we cannot retroactively update invoices that have already been issued.

    Questions, comments, concerns? Contact us here.  

    Happy recording! 🎥 😄

 

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