How to update the details on your invoices & add VAT

This article walks through how to update your billing details (including how to add vat, change billing email, or address) on your future invoices. 🧾

Question 

How do I add VAT, update my billing address and card info on my Loom account? 

Solution

Please follow the steps below: 

1. Visit your Plan & Billing page.
2. To the right of Payment Methods, click Edit. 
   
   
   
3. Once you add your country, you'll then see the option to update your address and add your VAT​​.
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4. Once updated, all your future invoices will display your VAT & company address correctly.

Question 

How do I change my billing email contact? 

Solution

Please follow the steps below: 

1. Visit your Plan & Billing page.
2. Then click on "Manage Subscription". 
   
      
   
   
3. From here you'll see the option to update your billing email contact.
   
      
   
   
4. Once updated, all billing-related emails and invoices will be sent to the billing email listed and the workspace admin.

Questions, comments, concerns? Contact us here.  

Happy recording! 🎥 😄