New Starter and Professional plans

Get acquainted with our new Pricing & Packaging. ✅

You may notice in your Plan & Billing page that there are two new plans on Loom: Starter and Professional. Starter and Professional will eventually replace our Basic and Pro legacy plans when they officially launch. For now, any user that was on a Business or Enterprise trial and decided to downgrade, has early access to these new plans.

Until we officially launch Starter and Professional, you will continue to see our legacy plans on our public pricing page.

Here's what's changing as we replace Basic with Starter, and Pro with Professional:

  • Password protection and archiving, which were available on Basic, will now only be available on paid plans (Professional and up).
  • We're adding a Starter Unlimited Videos plan for $5/mo, which includes all of our entry-level Starter plan features with unlimited access to all your videos, not just your 25 most recent recordings.
  • We are adding a 5 minute limit to video recordings on Starter and Starter Unlimited Videos.
  • We're also implementing some major UI updates.
   
Starter Plan

Our free Starter plan, which will take the place of our Basic plan, limits your access to your 25 most recent videos in your Personal Library and the 25 most recent videos in your Team Library. To access more than 25 videos you will need to pay $5/mo for Starter Unlimited Videos or upgrade to another paid plan. You will also be limited to up to 5 minutes in video length on both Starter and Starter Unlimited Videos.

The Starter plan is limited to 1 Creator, and Viewers of the Workspace are completely free. 

The Starter plan includes the following features: 

  • Screen & camera recording
  • Comments & reactions
  • Viewer Insights
  • Team Library
Professional Plan

On our Professional plan, which will take the place of our Pro plan, you will no longer have access to Group Billing and be limited to 1 Creator. If you need access to Group Billing and want to have more than 1 Creator on your team you will need to pay $15/mo per Creator on our Business plan.

The Professional plan is limited to 1 Creator, and Viewers of the Workspace are completely free.

The Professional plan includes all features in Starter and the following:

  • Search
  • 4k video
  • Video drawing tool
  • Custom recording dimensions
  • Custom thumbnails
  • Calls-to-action + custom access (Restrict viewing)
  • Password protection (was available on Basic, now a Professional feature)
  • Archiving (was available on Basic, now a Professional feature)

FAQ

 

If I downgrade to the Starter plan and have more than 25 videos to my account, where will they go?
Don't worry, we won't delete them - they just won't be accessible to you. To access them, you can upgrade to a paid Starter account ($5/mo) or another paid plan.
Can I return to the legacy Basic plan to reinstate my unlimited recording duration?
Unfortunately, no. Soon all users will make the switch from Basic to Starter and Pro to Professional.
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