Loom's patented technology facilitates quick access to your recording.🚀
The processing speed depends on several factors:
- The duration of the video
- Your upload speed
- The quality you chose to record in (Pro)
- If you have multiple videos processing at once
We recommend you upload speed is at least 5Mbps. Check your speed here.
On a strong stable, connection, it should not take more than a few minutes for videos under 10 minutes at 720P recording quality.
However, if you record a long video and your upload speed is on the lower end, the processing time will increase as Loom finishes uploading your video.
Please do not close the tab until you are able to play the video you created.
If your video has been processing for longer than expected, please go ahead and reach out to our support team. We will do our best to help you.
In the event that Loom crashes during recording or your video is stuck in processing, we are very sorry! This currently happens to less than 0.1% of all videos and is something we are working on to drive down to 0%.
Thanks for your support and patience!🙏📹
Questions, comments, concerns? Contact us here 👈
Happy Recording! 🎥 😄