How to download your Loom video

Save your recording straight to your computer. 🗂

Please Note

 As of September 2023, Loom videos can only be downloaded by admins and creators within a Business workspace, admins within an Education workspace or by admins and members of an enterprise workspace.

Creator Lites within a Business or Starter Free workspace cannot download videos.

To upload a video to YouTube, Vimeo, Google Drive, Dropbox, etc., or to just save the video locally as an .MP4 to your computer, you will first have to download the video. Once downloaded, then upload it directly to your desired platform.

All you have to do is follow these steps: 

    1. Go to the video that you want to download via your Library.
    2. Click on the ... above your video.
    3. Select Download from the dropdown menu

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When you download a Loom, it is downloaded in the .MP4 format.

If you see a Polishing pixels message, we might just need a few extra minutes to process your file and get it ready for download. Bear with us, and it'll be ready shortly!

Can my viewers download my video?

If you have a paid workspace role(creator or admin) and have enabled download access for viewers in your video settings then any viewer signed into Loom can download. Viewers not signed in to Loom will not be able to download your video regardless of your video settings.

Here's how to enable Download for your viewers:

  1. Navigate to the Edit tab in your video side panel and then click on Settings.

  2. From here you will want to click on the Audience tab and toggle on Downloads. 9DC80488-7219-4D7A-AED6-7C6205FDC05C_1_201_a.jpeg

FAQ

What happens to additional Loom features when I download a video?

While all video trims will be retained in the mp4-downloaded format, it's important to note that other Loom features, including CTAs, Filler Word + Silence removal, Chapters, and Closed Captions, will not be included in the downloaded file.

Are all Loom videos downloadable?

You won't be able to download Loom videos over 20GB. (How big is 20GB? Approx. 3 hours recorded in 4K). However, if you do need to access a larger download, please contact our support team and we'll do our best to assist.

Why does my downloaded video look stretched out?

Our web player adjusts the aspect ratio of a video to 16:9 (1280 x 800), which makes the video appear proportional. However, when you download a video, it is in the original aspect ratio the video was recorded in. That being said if you recorded in an atypical aspect ratio your video may look stretched out. To avoid this problem, we suggest changing your screen resolution to a 16:9 ratio.

 

Questions, comments, concerns? Contact us here.

Happy recording! 🎥 😄

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