How to add a DNS text record

Enterprise workspaces can verify their company’s domain (or multiple domains) by adding a DNS TXT record to their domain.👉 More information on how to verify your domain can be found here. 

If you signed up to Loom from Atlassian.com then you can manage add a DNS text record following steps here. 

Here is how to add a DNS Text Record: 

The process for making changes to your DNS settings varies from provider to provider. Below, you can find steps to guide you (regardless of your provider).

1. Access your DNS Management Interface: you'll need access to the DNS management interface of your domain registrar or DNS hosting provider. This is typically a web-based control panel.

2. Login: access your account with the necessary permissions to edit DNS records. This might require administrative privileges.

3. Locate Your DNS Zone: find the DNS primary zone for the domain where you want to add the TXT record. This is usually listed as the domain name itself.

4. Add a New Record: in the DNS management interface, look for an option to add a new DNS record. This is often labeled as "Add Record," "Add DNS Record," or something similar.

5. Select Record Type: when prompted, select the type of record you want to add. In this case, choose "TXT" or "Text" from the list of record types.

6. Configure the TXT Record: you will typically have several fields to complete for the TXT record:

   • Name or Host: This is the subdomain for which you want to create the TXT record. You want the record to apply to the root domain (e.g., example.com), leave this field blank or use "@".

   • TTL (Time To Live): Set the TTL for the record. This defines how long other DNS servers should cache this information. A common value is 3600 seconds (1 hour).

   • Text: This is where you enter the text data associated with the TXT record. It's a single string enclosed in double quotes (""). For example: "loom-site-verification=4cfcab92a19e46daa030167a577b2zzz"

7. Save the Record: after configuring the TXT record, save your changes. This will typically involve clicking a "Save," "Add Record," or "Submit" button, depending on the DNS management interface.

8. Propagation: DNS changes can take time to propagate across the internet. It may take several hours or even up to 48 hours for the new TXT record to be recognized globally.

9. Verify Your Record: after some time, you can use online DNS lookup tools or terminal commands (e.g., nslookup  or dig  ) to verify that the TXT record has been properly added and propagated.