Welcome to Loom! We're happy to have you here with us. 😊

There are 2 ways you can access Loom, either via our Chrome Extension or the Desktop App. 

1) How to install the Loom Chrome Extension

Visit our Chrome store here for our one-click install experience.  

PS: Please note that Loom is currently not compatible with other browsers, such as Firefox or Safari. 

And now? 

After successfully adding Loom's extension, all you have to do is complete your installation by signing up (if you are new to Loom) or logging into your account.

And that's it! You're ready to start recording!  

I'm not sure if the extension is installed correctly 😔

To check if Loom's extension is correctly installed, please access your Extensions Manager in Chrome by copying and pasting the following link to your URL bar: 


If you can't find Loom in your Extensions page, here's a quick link to install it from the Chrome Store.

2) Installing the Loom Desktop App

Visit this page and simply choose between Mac or PC and follow the prompts. 💫

On Mac, move Loom to your Applications folder.

On PC, run the .exe file and follow the instructions. 

If you have any questions, please reach out to support@loom.com and we'd be glad to help!

Happy recording! 🎥😄

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